Logistics at Famoco

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- Logistics @famoco in a few key figures 10 xp
  - Quiz
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- How to use the DHL connector in ODOO - Vidéo
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Logistics @famoco in a few key figures

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- organigramme

- qui fait quoi

- quelques chiffres

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1. How many devices were shipped in 2024?

10.000 50.000 100.000 150.000

2. How many countries did Famoco ship to?

40 60 80 100

3. What percentage of orders were shipped “on time” in 2024 ?

70.5% 75.9% 82.1% 85.3%

4. What is Yannick Defourny’s role?

Customer relationship management China logistics hub supervision Warehouse supervision, Lean & Green program lead, and daily team coordination Order preparation

5. Who is responsible for customer returns (RMA)?

Tim Dupont Stéphane Mbatchou Diego Nieto Jérôme Aerts

6. What does Julien Aerts do?

Handles customer deliveries Prepares orders and supervises student workers Manages customer complaints Supervises Hong Kong and Shenzhen hubs

7. What is the email address to contact for logistics matters?

support@famoco.com sales@famoco.com logistics@famoco.com warehouse@famoco.com

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